Home Contact us Our UAE team is here for you

Let's talk about
your money goals.

Real people in the UAE, ready to help you compare cards, loans, accounts and insurance. Pick the channel that suits you – we'll take it from there.

  • Reply within 1 business day
  • 6 languages
  • Private & secure
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Ways to reach us

Call us

Speak to a product specialist.

WhatsApp

Quick questions, quick answers.

Email

For detailed queries & documents.

Visit

By appointment only.

Send a message

Tell us how we can help

Three short steps. We usually reply within one business day.

  • Your details are encrypted
  • We never share your data
  • Reply within 1 business day
About you
Your query

I'm interested in *

Preferred reply
Review and send

Check your details

Message sent!

Thank you – our team will get back to you shortly.

Department directory

Reach the right team first time

Visit us

Our office

Visits are by appointment so a specialist can prepare for you. Book a callback below or message us first.

Business hours

When we're around

All times are Gulf Standard Time (GMT+4).

Book a callback

We'll call you – at a time that suits you

Pick a day and a time slot. A specialist will ring you on the number you give.

1. Choose a day

2. Choose a time

3. Your details

No slot selected
Response times

How fast we typically reply

WhatsApp~15 min
PhoneInstant
Contact form< 1 business day
Email1–2 business days

Typical times during business hours. Complex cases may take longer – we'll always keep you updated.

Chat with us

Prefer to text? We're on WhatsApp.

Send a quick message and continue the conversation from your phone – no forms, no waiting on hold.

Start a WhatsApp chat
Quick feedback

How is your experience with Gulf Policy Souq?

Business enquiries

Partners & press

Become a partner

Banks, insurers and fintechs: list your products, reach informed UAE customers and work with a team that values transparency.

  • Product listings
  • Sponsored placements (always labelled)
  • Co-branded guides
Start a conversation

Media & press

Journalists and creators: we can share consumer-finance insights, expert commentary and brand assets.

  • Expert commentary
  • Market insights
  • Logos & brand colours
Press enquiry
Languages

Speak to us in your language

Our team can help in several of the languages spoken across the UAE.

Hello!

Stay safe: we will never ask for your PIN, OTP or card CVV.

Gulf Policy Souq staff will never request passwords, one-time codes or full card numbers by phone, WhatsApp or email. If someone does, it's a scam – end the conversation and contact your bank directly.

Fraud tips
Before you write

Questions we hear often

How quickly will you reply?

Usually within one business day for the form and email, faster on WhatsApp and phone during business hours.

Can you approve my loan or card?

No – we're a comparison platform. Approval decisions are made by the bank, lender or insurer.

Can I send documents?

Please don't send ID or bank documents through our forms. Your chosen provider will collect them securely when you apply.

How do I update or delete my data?

Use the data request form on our Legal & Admin Policies page or email our privacy team.

How do I make a complaint?

Choose "Complaints" in the department directory above, or see our complaints procedure on the legal page.

Do you charge for advice?

No. Comparing, using our tools and contacting our team are all free of charge.

Prefer to find the answer yourself?

Guides, checklists and a full glossary – available 24/7.